TERMS AND CONDITIONS
Effective Date: 25.04.2022
- OVERVIEW
By purchasing Goods and Services and by browsing through www.spireworkwear.com, you agree to be bound by the following terms.
These Terms and Conditions are integral to the purchase agreement Spire Marketing Limited [Hereinafter referred to as “Us”, “We”] and its customers enter into for the provision of Goods and Services.
- ABOUT US
Company Name: Spire Marketing Limited
Postal Address: 43/44 Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, S45 9JW
Company Number: 5192627
- DEFINITIONS
“Customers/Clients/You” means every individual and/or entity that enters into a contractual agreement with Us for the provision of our Goods and Services.
“Law” means all applicable laws, regulations, and rules.
“Goods” means any item purchased via our Website,
“Service” means any services provisioned by Us to the Customer in the course of our contractual relationship,
“Spire Marketing Limited”, “We”, “Us”, and “Website” mean Spire Marketing Limited with the registered Company address at 43/44 Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, S45 9JW.
“Spire Marketing Limited”, ”Marks“ or ”Works” means our company name, logos, Goods, service names, trademarks, trade names, and copyrights over all creative work.
“Order” means your expressed intention to purchase Goods/Services from Us.
“Price” means the total amount due for the purchase of Goods/Services, denominated in British pound.
“User” means any individual who visits and/or interacts with our Website and/or purchases our Services.
“VAT” means the tax applied to the purchase price of the Goods within the UK.
“Website” means: www.spireworkwear.co.uk.
- WHAT ACTIVITIES ARE PROHIBITED ON OUR WEBSITE?
You warrant that you will act in compliance with all applicable laws, rules, and regulations when accessing and browsing our website, purchasing, and using Our Goods and Services.
You agree that you will provide us with the most accurate and most up-to-date information when you browse our website, communicate with Us, and/or when You place an order.
You agree that you will not involve in any prohibited activities listed below:
- Use of our website, content, or services for any unlawful purpose,
- To solicit others to involve in any unlawful acts,
- To infringe upon any Intellectual Property Rights, whether our IP rights or that of others,
- To submit false, inaccurate, or misleading information,
- To harass, intimidate, abuse, or insult anyone,
- To interfere with or circumvent the security features we put in place,
- Attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of our Services.
- INTELLECTUAL PROPERTY RIGHTS
Our Website, Services, and Content are and remain our property or of our licensors.
You shall not, and/or shall not enable any other party to:
(a) Reverse engineer or attempt to extract the source code of our Website except as allowed under law;
(b) Licence, sublicense, copy, modify, distribute, create, sell, resell, transfer, or lease any part of our Website and content;
(c) Launch or cause to launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any part of our Website or data;
(d) Create or register any (i) businesses, (ii) URLs, (iii) domain names, (iv) software application names or titles, or (v) social media handles or profiles that include Our Names, Marks, or Works or any confusingly or substantially similar mark, name, title, or work;
(e) Use Our business Names, Marks, or Works as your social media profile picture or wallpaper;
(f) Purchase keywords (including, but not limited to Google AdWords) that contain any of Our business Names, Marks, or Works; or
(g) Apply to register, reference, use, copy, and/or claim ownership in Our business Names, Marks, or Works, or in any confusingly or substantially similar name, mark, title, or work, in any manner for any purposes, alone or in combination with other letters, punctuation, words, symbols, designs, and/or any creative works; except as may be permitted in the limited license granted above.
- DISCLAIMER REGARDING ACCURACY OF CONTENT ON OUR WEBSITE
To the maximum extent permitted by the applicable Law, neither Us nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- DISCLAIMER FOR LINKS TO THIRD PARTY WEBSITES
From time to time this Website may also include links to other Websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)
- DISCLAIMER OF WARRANTIES
To the maximum extent permitted by law, the Goods, services, our website, and all content therein are provided on an “as is” basis without warranty of any kind, whether express or implied. We specifically disclaim any and all warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement, and any warranties arising out of a course of dealing or usage of trade. We further disclaim any and all liability related to your access or use of the services or any related content. You acknowledge and agree that any access to or use of the services or such content is at your own risk.
- DISCLAIMER OF LIABILITY FOR OUR GOODS, SERVICES, AND OUR WEBSITE
To the maximum extent permitted by the applicable law, the access to and use of Our Services, purchase, and use of Our Goods are at your sole risk.
We hereby disclaim all warranties, representations, guarantees, and conditions of any kind.
By purchasing our Goods and by using our Services, You agree that We will not be liable (whether under the law of contact, the law of torts, or otherwise) for the provision of any of our Goods, Services, or our website content, including:
- For any indirect, special, or consequential loss; or
- For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
- JURISDICTIONAL LIMITS ON WARRANTIES
Any warranty disclaimers in this Agreement shall be invalid to the extent that they are otherwise void or disallowed pursuant to the law of a jurisdiction whose laws apply to the interpretation or enforcement hereof, but nothing herein shall alter or change any choice of law provisions set forth in this contract.
- INDEMNIFICATION
In addition to any other indemnification obligations as set forth in these Terms and Conditions and in the Purchase Agreement, You ( as the “the Indemnifying Party”) shall indemnify and hold harmless Us, our partners, our directors, our employees, and all our personnel (each “an Indemnified Person”) from and against any and all demands, claims, causes of action, losses, damages, liabilities, costs, and expenses (including, without limitation, attorneys’ fees) asserted by any third party against an Indemnified Person, resulting from any breach of the Indemnifying Party’s representations and warranties, any breach or non-fulfillment in the performance of the Indemnifying Party’s covenants and agreements, or negligence by the Indemnifying Party or an agent or independent contractor of the Indemnifying Party in connection with the performance of the Indemnifying Party’s covenants and agreements hereunder.
- GOVERNING LAW
Any dispute arising out of or as a result of the purchase of our Goods and services and/or access to and use of our Website are governed by and construed in accordance with the Laws of England and Wales. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.
- REFUND & CANCELLATION POLICY
- When can you ask for a refund?
In the event that You are not satisfied with the Goods You have purchased from Us, You are entitled to return them for a full refund or replacement them with another Item of equivalent price within 14 days of purchase.
However, Your right to replacement will be subject to the availability of the specific replacement item You ask for and You agree that We can reject your request for replacement solely on the grounds that there is no availability.
Goods that are being returned to us for a refund or replacement must be in a re-saleable condition.
While We reserve the right to decide whether a Goods returned is in a re-saleable condition, the Goods should conform at least to the following:
-Should be unworn,
-Clean,
-Tags should still be attached or if removed, should be returned with the Goods,
-Should be returned in its original packaging.
This should not, in any way, be construed as an exhaustive list.
It is in our sole discretion to decide if the returned Goods are in a re-saleable condition. When deciding if the Goods are in such condition, Spire Marketing Ltd. shall take into account all reasonable commercial standards and shall act with due diligence.
- When are Goods non-refundable?
Goods that have been personalized with your company’s logo/name are non-refundable.
- How to Return Goods
If you wish to return a Goods for a refund or exchange, please call our sales office on 01246 865500 or email, info@spireworkwear.co.uk.
Our returns address is Spire Marketing Ltd, 43 – 44 Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, S45 9JW.
You warrant that you will return the Goods via tracked delivery service as We disclaim all liability for the risk of non-delivery of the Goods back to Us.
- Do refunds cover parcel delivery costs?
Any refunds are for the Goods only and do not cover postage costs.
- PRODUCT DESCRIPTIONS AND SAMPLES DISPLAYED ON OUR WEBSITE
Goods descriptions, pictures, displays, or any other information contained on our Website, including any information related to Goods and Services are for general information only.
You hereby agree that the Goods, Goods descriptions, and Goods displays on Our website may slightly differ from those delivered to You on the condition that the Goods’ main function is not affected and it is of acceptable quality taking into account industry standards.
- PLACING AN ORDER
You place Orders via an online basket provided on our Website.
A binding agreement is formed between You and Us at the time when You make payment via the method provided on our Website.
Upon receipt of the Order, the Goods You asked for, along with a VAT Invoice, will be packaged and delivered to the address you provided in the Order Form via a courier.
We have the sole discretion on the method of delivery chosen to deliver the Goods to You.
To the maximum extent permitted by the applicable Law, we do not take any responsibility for late delivery.
- PAYMENT TERMS
After You add Goods to the Items basket and fill out your order details, You will be directed to the payment page where the total amount due for the Goods ordered will be displayed.
The price displayed on the payment page does not include VAT and You are liable for any additional taxes, charges, or fees for making the payment of the total amount displayed in the page.
The Price displayed on the payment page does not include delivery costs.
- HOW TO RAISE A COMPLAINT
If you wish to raise a complaint, concern, or dispute related to our Goods, Services or Website, You can contact Us at:
info@spireworkwear.co.uk
In your email, please give details as to:
- Who you are,
- Your relationship with us,
- The details regarding your complaint/concern/objection.
We aim to respond to all complaints and/or disputes within 15 days and aim to resolve them amicably.