PRIVACY POLICY
Effective Date: 24.04.2022
- OVERVIEW
This Privacy Policy explains from what sources and how we collect personal data, how we use it, the legal bases we rely on to collect and use personal data and how you can exercise your rights over your data such as your right to deletion, access and rectification.
This Privacy Policy applies to all our website visitors and our customers.
Our Cookies Policy forms an integral part of this Privacy Policy and the two Policies should be interpreted accordingly.
For any term not defined in this Privacy policy, the definitions set out in the Terms & Conditions shall apply.
- WHO IS THE DATA CONTROLLER?
Business Name: Spire Marketing Limited
Business Address: 43/44 Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, S45 9JW
Business Email: info@spireworkwear.co.uk
- DEFINITIONS
When we use capitalized terms throughout this Privacy Policy, the capitalized term used shall have the meaning specified below:
- “Us”, “We”, “Data Controller” means, Spire Marketing Limited, the data controller as referred to in Section 2 above.
- “Website” means www.spireworkwear.co.uk
- “Customer” means individuals who enter into a contractual relationship with us by purchasing our Services.
- “User” means individuals who browse our website.
- “Personal data” means any piece of information that relates to an identified or identifiable individual.
- WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?
We collect following categories of Personal data about you:
- Basic personal data:
When you fill out order forms on our website, You provide us with basic personal data such as your name & surname, your delivery address, your telephone number and your email address.
- Data about your visit to and our use of Website:
When you visit and interact with our Website, we collect data about the pages you viewed, how much time you spent on each page, the previous pages you have visited and how you interacted with them.
We may collect this data by using technologies such as web beacons, tracking cookies, pixel tags, social media plugins and other types of tracking technologies.
- Data about your device
We may also collect your IP address, your geographic location, your operating system, your browser, your browser language and data identifying your device.
We may collect this data by using technologies such as web beacons, tracking cookies, pixel tags, social media plugins and other types of tracking technologies.
- Payment details
When you make payment for the Items, We process your financial data through a third-party payment service provider, Paypal. When processing your data in this way, we may collect and process your personal data such as your credit card number, CVV number and card expiration date.
5. HOW DO WE COLLECT PERSONAL DATA?
We collect personal data about you in the following ways:
- Data you voluntarily disclose to us
- When you fill out the order form on our Website;
When you fill out an order form on our Website, you provide us with your basic personal data such as your name, your postal address, your phone number and your email.
- Data we automatically collect when you visit or interact with our Website
- Data we collect via analytics & tracking technologies
We may use cookies, web beacons, social media plugins and third party analytics tools to automatically collect information about your visit interaction with our Website.
For example, we use Google Analytics to collect information about your device, your operating system, your device ID and your interaction with our Website.
6. IMPORTANT INFORMATION ABOUT HOW WE COLLECT YOUR DATA VIA SOCIAL MEDIA PLUGINS
Social Media plugins (displayed with each social media provider’s own icon) embedded on our Website enables you to leave comments, share content and interact with our social media page.
Please note that we do not hold any control over what type of personal data is collected and how it is used by the relevant social media service providers.
Furthermore, we do not have any control or decision-making power over the further use of your personal data by these social media providers.
- Twitter Widget
The Twitter widget allows you to connect to your Twitter account and reply, share or like the Tweet.
Read Twitter’s Privacy Policy below for more details:
https://twitter.com/en/privacy
- Facebook Like & Share Widget
Facebook widget embedded on our Website allow you to see information about and subsequently ‘like’ our Facebook Page.
This widget may collect data such as your IP address, your browser agent and information about how you use and browse our website. Furthermore, it can correlate this information with your relevant social media account.
Read Facebook’s Privacy Policy below for more details:
https://www.facebook.com/policy.php
These social media plugins may collect personal data about you such as:
- Your user ID, if logged into your social media account
- Previous pages you visited (if you arrived by following a link)
- URL of the page the social media plugin is integrated into
- Your browser type and your browser settings
- IP Address
- The date and time of the relevant visit
- Technical data relating to the operating system
- Geo-location information
7. FOR WHAT PURPOSES WE COLLECT AND USE YOUR PERSONAL DATA
- To enter into contract with you and to fulfill our contractual obligations
We collect your personal data when you fill out an order form on our Website and when you make payment.
Our purpose of collecting your personal data via these is to enter into a contract with you to deliver the Items to you and also to enable you to fulfill your contractual obligation and make payment.
To provide you with our Services
We collect basic personal data via order oorms to:
- Make our Services and Content available to you,
- Enable you to access our Content and Services,
- To process your payments
To improve and maintain our Services and Content
We also use your data to ensure that our Services operate as intended, our Content is always available and to track and resolve outages and for troubleshooting.
For marketing and advertising activities
We may use your email addresses to send you promotional emails.
To prevent fraud and to comply with laws and regulations
We may process and/or share your data to comply with applicable laws and regulations and to prevent fraudulent activities.
8. LEGAL BASIS WE RELY ON TO COLLECT AND USE PERSONAL DATA
Under the UK General Data Protection Regulation (GDPR), data controllers must identify a lawful basis to process personal data.
We rely on following legal basis to justify processing of your personal data when our processing activity is subject to these laws:
- Consent
We rely on your consent when we place performance, analytics and targeting cookies on your device.
We rely on your consent when We collect your personal data via social media plugins such as Facebook Like and Twitter tweet button.
We rely on your consent when We process your email addresses to send you promotional materials.
- Legitimate Interests:
We rely on Legitimate Interests to collect data with strictly necessary cookies and do not require your consent for placing these cookies on your device.
We rely on legitimate interests to collect and use your personal data to carry out our marketing activities such as email marketing.
We rely on our legitimate interests to prevent fraud.
- Contractual Necessity
When you fill out the order form on our website and make payment, you provide your personal data such as your name, surname, phone number, delivery address and credit card information.
We rely on ‘Contractual Necessity’ ground under article 6.1.c of the UK GDPR when We collect this personal data.
9. SHARING PERSONAL DATA WITH THIRD PARTIES
Subject to the following conditions or other conditions specified under this Privacy Policy, we do not disclose, sell or share your personal data with third parties:
- When you provide us with your consent to share your data with third parties such as when you consent to the third party tracking technologies, cookies and social media plugins.
- Where We provide personal data to third parties to carry out administrative tasks and to provide our services such as for web-hosting or customer service.
- Where We are legally required to disclose personal data to legal/regulatory authorities upon a valid and lawful request or to comply with applicable laws.
- To detect and prevent fraud, security and other technical issues.
10. DATA STORAGE AND RETENTION
We retain personal data for so long as it is necessary to the purpose for which the personal data was collected subject to applicable laws and regulations.
You can make a request for deletion of your data as described in Section 11 below.
When We receive a request for data deletion, We will immediately delete any personal data We hold about our users unless:
- There is a legal or regulatory requirements that requires the retention of data for longer periods such as those due to tax law;
- For other reasons as stated in this policy.
11. YOUR LEGAL RIGHTS UNDER THE GDPR
We would like to make sure you are fully aware of all of your data protection rights and how you can exercise them. Every user, whether registered or not, can exercise the following statutory rights:
- Right to be Informed: You have the right to be informed about the personal data We collect from you, and how We process it.
- Right of Access: You may request to see and obtain copies of the personal data We have about you and whether We process your data;
- Right to Rectification: You may request that We correct any inaccuracies in the personal data that We have about you;
- Right to Be Forgotten: In certain circumstances you may (unless other grounds set forth in the law applies) exercise your right to be forgotten (have your personal data erased);
- Right to Restriction: You may request to restrict the processing of your data because there is some disagreement about its accuracy or objections against its legitimate usage – i.e. requesting that we do not process your personal data for direct marketing purposes. We can do this by keeping a single record of your data on a suppression list;
- Right to Object: You may raise objections to our processing of your personal data if We are relying on legitimate interest as the lawful ground for data processing; and
- Right to Data Portability: If applicable, you may ask for your personal data to be transferred to another organization.
12. HOW TO EXERCISE YOUR LEGAL RIGHTS
If you want to exercise your legal rights under the applicable laws and as defined in section 11 of this Privacy Policy, you should get in touch with us in one of the following ways:
- Application by post: 43/44 Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, S45 9JW
- Application via email to info@spireworkwear.co.uk
When you make a request to exercise your legal rights, you should include the following information alongside your request:
- Describe your request in detail.
- Include the email address and the name & surname associated with your Order
- Provide us with your contact details
Be noted that We will email you to verify the authenticity of your request to exercise your rights.
We reserve the right to ask for any additional information to verify your identity before satisfying your request.
We aim to respond to your request to exercise your legal rights within the time periods set by relevant applicable laws.
13. IMPORTANT INFORMATION ABOUT THIRD PARTY VENDORS
We integrate PayPal in our Website to process payments. When processing your payment details, your personal data may be disclosed to PayPal, including the total purchase amount, item purchased and information related to your card and bank.
To learn more about how Paypal processes your personal data and how they may use your data, please refer to their Privacy Policy:
- PayPal Privacy Policy
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
14. HOW WE USE GOOGLE ANALYTICS
We collect and process the following types of personal data by using Google Analytics:
We use Google Analytics to collect data about how you use and interact with our Website.
- Pages you viewed on Our Website,
- Your browser type, your operating system, your browser language settings,
- The actions you take on our Website such as your clicks,
- Your IP address,
- How you arrived on our website
For more information about how Google Analytics works, what type of personal data may be collected about you and how your data may be used, please refer to the Google’s Privacy Policy at:
https://policies.google.com/privacy?hl=en
15. HOW TO LODGE A COMPLAINT WITH DATA PROTECTION AUTHORITIES
For EU & UK users:
If you are located in the EU or the UK, you can file a complaint with the competent Data protection Authority within that country.
If you reside in the UK, you can contact the ICO via following ways:
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
For country specific complaint processes, please check the websites of the competent Data Protection Authorities.
16. UPDATES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy.
When We make changes, we will notify users in advance of the changes through sending emails.
17. HOW TO CONTACT US
Should you have any questions regarding this Privacy Policy or you wish to exercise your legal rights under the applicable laws, you can contact us at:
Registered Business Name: Spire Marketing Limited
Mailing Address: 43/44 Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, S45 9JW
Business email: info@spireworkwear.co.uk